Frequently Asked Questions

Please contact our Customer Support Team at support@ourstore.com for more information!

Yes! Our sections are built to be 100% compatible with any Shopify’s theme architecture.

Absolutely not. We have simplified the process to the maximum. We provide a step-by-step guide ( it will take 30s max ) . Once installed, everything is managed directly through your Shopify Visual Theme Editor, just like a native section.

Yes, mobile-first design is our priority. Every section is rigorously tested on desktops and smartphones to ensure a perfect layout and a smooth user experience on all devices.

No. Unlike apps that often load heavy external scripts on every page, our sections are built with pure Liquid code (Shopify's native language). They are lightweight, performance-optimized, and only load exactly where you place them.

Yes. Our sections come with full customization settings built right into the Theme Editor. You can easily change colors, images, text sizes, spacing, and more to perfectly match your brand’s identity.

Apps often come with monthly subscriptions and can slow down your site with extra code. A custom section is a one-time purchase, belongs to you forever, and is the cleanest, fastest way to add features to your store.

Since the section is an independent code file, you can simply re-install it on your new theme (as long as it is an Online Store 2.0 theme) by following the same installation instructions.

The download is instant. Immediately after payment, you will receive an email with a link to download a ZIP file containing the section code.

Of course. If you encounter any technical difficulties during installation or notice a bug, our support team is available to help you get the section up and running correctly.